...get the fuck out. This anecdote comes in a piece about Yelp bullies. (It probably helps when if a Yelp review makes you cry, you can dry your tears on the ribbon of your James Beard Award medallion.) But the more inspiring part is this. The Cod sure wishes he could employ a similar comp and toss approach at his day job:
Perhaps the “most disturbing” interaction I had with a guest was just a few weeks ago. I always try to personally deliver a course on our tasting menu as a “thank you” and I know it means a lot to some people. (It’s also a way for me to remember that I’m actually cooking for a real person, which is sometimes easy to forget in a busy service.) That night, I followed our servers carrying plates of lamb to a table and watched them place the dishes in front of the three guests. The gentleman, flanked by two attractive young women, did not look up from his smart phone. I waited until it became a bit awkward — maybe 30 seconds, though it certainly felt much longer. The women looked at me, then at their companion, back at me, back at him; he still did not look up.
“Well then," I thought. “I’ll get this started."
“Excuse me," I continued. "I’d like to tell you about the dish in front of you, your final savory course…”
He still did not look up, and now his friends began to shift uneasily in their seats.
“Our lamb, three different ways...the tongue is…”
I was mid-sentence when he suddenly looked up, clearly impatient and annoyed.
“That will be all,” he said. “You can go now.”
But he was not finished. What I initially felt as rejection and indifference was much worse — he shooed me off, waving his hand like I was a servant or, better, an annoying mosquito. I was dumbstruck.
“I’m sorry, sir, but I’m only trying to…”
“I SAID, THAT… WILL… BE… ALL! In fact, we are through. We will not need dessert and please bring my check.” he blurted red-faced.
I could not stop myself as I replied. “You are correct, Sir. Your meal is over. There will be no check, and now it is time for you to leave!”
Play us off, Eddie Murphy:
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